West Hartford, CT United States
Academic Careers Online

Assistant Director, Residential Life Assessment and Operations

University of Hartford, Residential Life, Student Affairs

Job Title: Assistant Director, Residential Life Assessment and Operations
Reference Code: B2755
Job Location: West Hartford , CT
United States
Status: Full-Time
Job Category: Student affairs, residential life
Date Posted: 2017-12-06
Industry: Academic/Education

Job Description

Assistant Director, Residential Life Assessment and Operations
University of Hartford

Develops and implements assessment plans for the ORL including, but not limited to, student satisfaction and learning outcomes surveys in an effort to support high occupancy levels. Develops survey questions, utilizes survey tools, executes surveys and interprets results in an effort to forecast trends and recommend innovative and creative short and long range programming initiatives to increase student engagement. Leads departmental research activities in an effort to provide recommendations on trends and student needs.

Reviews, maitains and updates departmental manuals, providing feedback to ORL staff regarding changes to processes and/or procedures. Documents procedures and creates training materials in an effort to provide resources and standards for all ORL staff. Creates, analyzes and provides weekly occupancy reports to the Assistant Vice President for Residential Life noting trends and documenting issues of concern.

Establishes, cultivates and maintains effective working relationships with internal constituencies including, but not limited to, Facilities and Public Safety in an effort to support the academic and personal growth and success of University students. Provides oversight and evaluation to ORL administrative office staff and works to foster effective and collaborative partnerships within ORL, Student Affairs and other departments within the university.

Serves as a Campus Security Authority (CSA) with regard to Clery Act reporting. Serves on internal committees including, but not limited to, the Capacity Committee, the Data Standards Committee, the Retention Task Force, as necessary and appropriate. Represents the ORL on various external committees as necessary and/or appropriate.

Maintains a student-centered approach by providing a quality customer service experience to current and prospective students, parents, faculty and staff by clarifying policy, addressing residential life concerns and answering inquiries in a timely and collegial fashion. Serves in an administrative on-call rotation in support of the Universityís students, Resident Assistants and Resident Directors.

Partners with and services as the primary liaison with the Office of Marketing and Communications in an effort to provide effective departmental marketing materials designed to attract and retain students.

Job Requirements

Masterís Degree required.

Information and Application Process Instructions

Interested applicants should apply via the University of Hartford's online applicant tracking system:


The University is an Equal Employment Opportunity and Affirmative Action employer, Male/Female/Disabled/Veteran (EEO/AA/M/F/D/V). Women and minorities are encouraged to apply.

The University of Hartford will recruit, hire, train and promote the most qualified persons in all job classifications without regard to race, color, sex, age, religion, national and ethnic origin, disability, marital status, sexual orientation, gender identity or expression, veteran status, genetic information or any other protected class under applicable law.

When inquiring or applying for this position, please also reference AcademicCareers.com

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at the University of Hartford and at other institutions of higher education in the region on www.AcademicCareers.com

To obtain more information or to submit your resume you can contact Human Resources Department as shown below. If you apply for this position, please say you saw it first on www.AcademicCareers.com. Thank you.

Human Resources Department
Please apply online

Description of and other job listings for University of Hartford

Tell a Friend About This Job
Enter your friend's email address...

Send this page to:

tweet this job share on facebook share on Google+ share on Linkedin WhatsApp

Academic Careers Online Applicants: Search Jobs - Submit Resume
Employers: Search Resumes - Submit Jobs
Legal - Contact Info - Links - FAQ

Academic Careers Online & www.AcademicCareers.com
485 Devon Park Dr., Suite 116, Wayne, PA 19087, USA
Phone USA (610) 964-9200
Email: info@AcademicCareers.com

This job search site: Academic Careers Online © 1999- All Rights Reserved.

This Internet Commerce Software by Aufrance Associates, © 1995-2018