Financial Aid Specialist
Dallas County Community College District
Job no: 496657
Work type: Full-time
Location: District Office - One Main Place
Work Schedule: Monday-Friday (8:00-5:00)
Job Title Code
Salary Range (Full-Time)
$3,583.33 mo. - $4,120.83 mo. (dependent on experience and other considerations)
Assisting students and families with financial aid options and processing federal, state and institutional financial aid applications in accordance with federal, state and college regulations.
Required Knowledge, Skills & Abilities
Ability to understand and explain to others technical regulations governing student financial assistance programs. Knowledge of student financial aid awarding processes, activities and outreach programs. Excellent interpersonal and customer service skills with the ability to work accurately and must be detail oriented. Demonstrated ability to process and maintain information that can be ambiguous and highly confidential. Ability to deal effectively and professionally with students, parents and other college personnel, frequently regarding sensitive and confidential financial matters. Ability to defuse difficult, angry, or emotional situations with students and/or parents. Knowledge of department and college policies, procedures, and practices with the ability to answer work related questions; and/or interpret and apply these guidelines correctly in various situations. Ability to plan, organize, and implement assigned responsibilities. Skill in researching regulatory information and resolving complex financial questions.
Demonstrated proficiency using standard office software applications and student information and database systems. Effective telephone and communication skills including writing, oral and listening skills using tact and diplomacy, working with a diverse audience.
Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.
Minimum Knowledge and Experience
Bachelor's degree or higher plus three years’ experience in student services and/or customer services or Associate’s degree plus five years’ experience in student services and/or customer services or High School graduate or equivalent plus seven years’ experience in student services and/or customer services. Official transcripts will be required. ***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.***
Preferred Skills: Bachelor's degree and experience with reviewing and updating policies and procedures within the financial aid office. Experience working with gainful employment and consumer information.
To Apply Visit:http://opportunities.dcccd.edu/cw/en-us/listing/
The seven independently accredited colleges of the Dallas County Community College District are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression.
Dallas County Community College District complies with the Americans with Disabilities and Veterans Act. If you require special accommodations in order to apply for a position, please contact Cynthia Brown, District Human Resources Office, at 214-378-1501.
When inquiring or applying for this position, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities within the Dallas County Community College District and at other institutions of higher education in the region on www.AcademicCareers.com