Job Description Health Office Assistant South Orange County Community College District Health Office Assistant (Categorical) Irvine Valley College Initial Screening Date 12/19/2018 PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at https://jobs.socccd.edu Summary Description: Under general supervision from assigned supervisory or management staff, performs a variety of specialized office support and clerical duties in support of the Health and Wellness Center (HWC)/Student Health Center (SHC) at an assigned campus during late afternoon and evening hours; screens callers and visitors; schedules appointments; maintains patient records; and assists medical staff including in health-related programs, with medical inventory, with informational services, and other areas as necessary. Distinguishing Characteristics: This is the journey level class within the Health Office Assistant series. Employees within this class are distinguished from the Senior Health Office Assistant in that the latter works day shifts and assumes overall responsibility for organizing, coordinating, and managing the front office functions of the student HWC/SHC. Employees at the Health Office Assistant level are fully aware of the operating procedures and policies of the work unit. Representative Duties: The duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Please see Job Duties for details. Job Requirements Knowledge of: • Office assistance and support duties applicable to a medical office. • Confidentiality requirements applicable to patient health reports and records. • Medical terminology and basic medical practices and procedures. • Health and safety precautions applicable to a health and wellness center. • First aid procedures used to assist ill and injured individuals. • Emergency procedures and proper radio communication. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Basic principles of business letter writing and basic report preparation. • Principles and practices used to establish and maintain files and information retrieval systems. • Principles, practices, and procedures of record keeping. • Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. • Basic mathematical concepts. • Work organization principles and practices. • English usage, grammar, spelling, punctuation, and vocabulary. Ability to: • Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Learn, understand, interpret, and apply general administrative and office policies and procedures. • Perform a variety of specialized medical office support and clerical duties and activities of a general and specialized nature in support of the HWC/SHC including screening callers and visitors, scheduling appointments, and maintaining health records and information. • Provide minor first aid including in emergency situations. • Operate two-way radio equipment used to communicate with nursing staff and campus safety. • Respond appropriately to the health needs and requests and inquiries from students, staff, faculty, or the public; effectively present information in person or on the telephone. • Remain calm and efficient in emergency situations. • Ensure cleanliness of HWC/SHC facilities. • Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports. • Use sound judgment in recognizing scope of authority. • Type or enter data at a speed necessary for successful job performance. • Compile and organize data and information. • Maintain filing systems. • Exercise good judgment in maintaining information, records, and reports. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Education/Training: Equivalent to completion of the twelfth grade supplemented by coursework or on-the-job training in medical office practices and procedures. Experience: Two years of clerical experience preferably in a medical or health-related office. License or Certificate: Possession of, or ability to obtain within probationary period, valid First Aid and CPR Certificates and a California driver’s license. Information and Application Process Instructions https://jobs.socccd.edu/postings/9474 To Apply: Please visit the District’s Employment Opportunities website at https://jobs.socccd.edu for a detailed job description, to learn more about the District and to complete an on-line application. NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. EQUAL OPPORTUNITY EMPLOYER When inquiring or applying for this position, please also reference AcademicCareers.com Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities within the South Orange County Community College District and at other institutions of higher education in the region on www.AcademicCareers.com To obtain more information or to submit your resume you can contact as shown below. If you apply for this position, please say you saw it first on www.AcademicCareers.com. Thank you. 5500 Irvine Center Drive Description of and other job listings for South Orange County Community College District Tell a Friend About This Job Enter your friend's email address... Send this page to: