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Academic Program Specialist - Psychology, School of Professional Studies

CUNY City University of New York

Job Title: Academic Program Specialist - Psychology, School of Professional Studies
Reference Code: 19803
Job Location: New York , NY
United States
Status: Full-Time
Job Category: Other Administrative Positions
Grants, programs, research admin
Application Closing Date: Open Until Filled
Date Posted: 2018-12-05
Industry: Academic/Education

Job Description

Academic Program Specialist - Psychology, School of Professional Studies
CUNY City University of New York

Academic Program Specialist - Psychology
Job ID: 19803
Location: School of Professional Studies
Full/Part Time: Full-Time
Regular/Temporary: Regular

The CUNY School of Professional Studies (CUNY SPS) provides online and on campus degree and certificate programs that meet the needs of adults who are looking for a seamless way to finish or transition into a bachelorís degree, earn a masterís degree or certificate in a specialized field, advance in the workplace, or change careers.

Drawing on CUNY's nationally and internationally renowned faculty and practitioners, as well as industry and education partners, the School's programs provide opportunities for personal growth, job mobility, greater civic participation, and new ways to advance knowledge.

Home to the first fully online degree programs at the City University of New York, CUNY SPS offers fully accredited degree and certificate programs for students who want the flexibility and convenience of online education. CUNY SPS was ranked in the top 5% in the Nation in U.S. News & World Reportís list of the 2018 Best Online Bachelorís Degree Programs.

Reporting to the Academic Director of the MA and BA in Psychology degree programs, the Academic Program Specialist will, in addition to the CUNY Title Overview, serve as the Academic Directorís deputy on administrative and academic operations of the programs, and, will perform the following responsibilities:

  • Serve as informed in-office admissions contact for prospective students; assist with recruitment activities.
  • Advise graduate students by creating academic plan, processing waivers & exemptions, helping students choose electives, orchestrating registration process, tracking capstone requirements and graduation details.
  • Manage the record-keeping and data analysis for the department.
  • Monitor student progress towards degree; and, participate in end-of-semester academic review and perform needed follow-up.
  • Assist with program development activities.
  • Facilitate and develop the Orientation process, and other programs, to support student learning.
  • Administer various processes regarding faculty support, e.g., instructor appointments for new and existing faculty, course revision process, course DEV to PROD process, workload reporting, textbook assignments, submission of grades to CUNYfirst, and time-sheets.
  • Serve as the liaison between the Psychology program and all other areas of the School.
  • Assist with coordination of events targeted to the BA and MA students.


  • Participates in the daily coordination of academic and administrative activities of a College's specialized academic program under management direction.
  • Supports program development, student service delivery, outcome evaluation and instructor/student recruitment, enrollment, and retention.
  • Recommends, implements and evaluates strategies to expand program offerings
  • Prepares analytical and statistical reports for management
  • Develops and maintains relationships with various College offices to improve student and faculty services
  • Serves as resource expert regarding program policies and procedures
  • Oversees office recordkeeping; manages updates of program web and print materials
  • May supervise office operations and/or department budget
  • Performs related duties as assigned.

Job Requirements

Bachelor's Degree and four years' relevant experience required.

The preferred candidate will have:

  • Experience providing administrative support in a higher education setting.
  • Experience providing academic advisement and admissions assistance to students.
  • Some experience in a student course management system. Experience with academic planning and course scheduling.
  • Ability to be detail oriented and address concurrent issues and adapt easily to changing priorities.
  • Proficiency in Microsoft Office Suite applications, particularly Excel; ability to easily learn new software.
  • Strong writing, reporting, editing, and oral communication skills.

Information and Application Process Instructions

Higher Education Assistant


Salary range of $61,593 to $65,817 commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Visit, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select Apply Now and provide the requested information.
Candidates must attach a resume, cover letter and three professional references (name, title, organization, and contact information).

December 24, 2018

CUNY Job Posting: Managerial/Professional

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

When inquiring or applying for this job opening, please also reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at CUNY City University of New York and at other institutions of higher education in the region on

To obtain more information or to submit your resume you can contact Human Resources Department as shown below. If you apply for this position, please say you saw it first on Thank you.

Human Resources Department
Please Apply as Included Above

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