Worcester, MA United States
Academic Careers Online

Associate Director of Advancement Services

Clark University, University Advancement

Job Title: Associate Director of Advancement Services
Reference Code: 199729
Job Location: Worcester , MA
United States
Status: Full-Time
Job Category: Development/advancement, alumni affairs
Application Closing Date: Open Until Filled
Date Posted: 2019-03-06
Industry: Academic/Education

Job Description

Associate Director of Advancement Services
Clark University

Clark University

Associate Director of Advancement Services 199729

University Advancement

Full time, 40 hours

Clark University’s University Advancement Department seeks to fill the position of Associate Director of Advancement Services. Reporting to the Executive Director Advancement Services, the successful candidate will be responsible for the day-to-day management of the Records and Donation/Pledge Processing areas of University Advancement. The ideal candidate will possess an advanced knowledge of Advancement Services best practices, will bring sound management expertise, and have a high degree of professionalism while assisting in the achievement of the division’s goals. This role will also manages special projects as assigned by the Executive Director of Advancement Services.

Duties and Responsibilities: Included in a range of responsibilities, the Associate Director will:

  • Manage the daily work of the Donation and Records Processing staff and ensures that all pledges and gifts to the University are documented and processed accurately in a timely manner.
  • Develop and run various reports for reviewing the data integrity of pledges, gifts, event registrations and biographical updates; ensure that necessary corrections to the data are completed when discrepancies are found.
  • Create and refine a variety of statistical reports showing the performance of the Records Processing staff and ensure that processing times continue to improve on an ongoing basis.
  • Develop and run reports on the status of all outstanding commitments, gifts in designation pending, adjustments and write offs on a monthly basis; review with the Executive Director of Advancement Services so that appropriate actions can be initiated.
  • Review all correspondence resulting from pledge and gift entry for completeness and accuracy before distribution from Advancement Services.
  • Coordinate feed process of transactions into the Financial Services database.
  • Review and distribute the daily gift report to University Advancement staff members.
  • Work directly with the Financial Services Office to reconcile all business transactions on a monthly, quarterly and annual basis.
  • Request and document new accounting entities.
  • Help review the work of the Prospect Researchers to ensure prospect profiles and event brief documents are produced in a timely manner with specific attention to accuracy and detail.
  • Manage the Advancement Services shared directory on the University network to ensure all files are organized and archived in a consistent way.
  • Establish and document departmental policies and procedures; update the units’ manuals describing donations processing policies, procedures, systems and taxation rules and regulations; ensure that all documentation, training and orientation materials for Advancement Service are routinely updated and added to the divisional file share in a timely manner.
  • Represent the Executive Director of Advancement Services on University committees in their absence to provide information and ensure that the Division’s position on issues are conveyed, as required.
  • All other duties as assigned by supervisor.

Job Requirements


  • Bachelor's degree preferably in Computer Science, Business Management, a related study or possess relevant work experience.
  • 3-5 years of relevant experience or equivalent combination of education and experience; possess high level of knowledge in the area of accounting, financial controls and information systems; solid knowledge of University policies and procedures.
  • Experience with client management databases, required; Raisers Edge experience preferred.
  • Possess some understanding of the research tools utilized and the fundamentals involved with performing fundraising research.
  • Must be able to review documents with attention to accuracy and detail; highly detail-oriented with a critical degree of accuracy regarding data entry and analysis.
  • Advanced computer skills required (including a working knowledge of development and financial systems, Excel, Word, Access and PowerPoint); experience with report writing software a plus.
  • Strong leadership capabilities; excellent judgement and decision-making abilities, ability to interpret and evaluate policy and procedural requirements and produce and analyze data; effective written and oral communication skills, organizational and interpersonal skills.
  • Must be able to work under the pressure of time and frequent requests from multiple sources each having their own timelines and constraints and with all levels of academic and administrative staff; ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines
  • Ability to work well as a team member and to work independently; ability to understand and follow directions and policies and procedures; ability to deal with confidential data.

Information and Application Process Instructions

This is a full-time, 40 hours per week, 12 month position with excellent benefits, which include employee and family tuition benefits, 4 weeks’ vacation, generous retirement plan, free use of campus fitness center and many more.

Application Materials:

Review of applications will begin immediately. Salary will be commensurate with skills and experience. Please email résumé and cover letter to <resumes@clarku.edu> . Applicants must reference Job code 199729 in the subject line to be considered for this position.

Clark University embraces equal opportunity and affirmative action as core values: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.

When inquiring or applying for this job opening, please also reference AcademicCareers.com

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at Clark University and at other institutions of higher education in the region on www.AcademicCareers.com

To obtain more information or to submit your resume you can contact Human Resources Department as shown below. If you apply for this position, please say you saw it first on www.AcademicCareers.com. Thank you.

Human Resources Department
Please Apply as Included Above

E-Mail: resumes@clarku.edu

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