Baltimore, MD United States
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Disability Support Services Adviser

Baltimore City Community College

Job Title: Disability Support Services Adviser
Job Location: Baltimore , MD
United States
Status: Full-Time
Job Category: Advising/counseling/support
Application Closing Date: Open Until Filled
Date Posted: 2019-03-25
Industry: Academic/Education

Job Description

Disability Support Services Adviser
Baltimore City Community College

About Baltimore City Community College

Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves more than 15,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that 100** nations are represented within the student body.

* Based on annual unduplicated credit and non-credit headcount for FY 2016. **Based on fall 2015 credit enrollment.

Description/Job Summary

This position is responsible for serving as an advocate for students with disabilities to ensure equal access. The position provides disability representation on relevant campus committees and serves as a resource person in coordinating appropriate referrals within the college as well as outside of the college.  The position is also responsible for faculty and staff awareness as well as providing the linkage between the student and support services available at the college.  The position provides consultation to faculty regarding academic and instructional accommodations and individual and group disability awareness training for campus constituencies (e.g. faculty, staff, and administrators). Additionally, the position provides feedback to faculty regarding general assistance available through the office that provides services to students with disabilities.  Lastly, publishing a monthly disability newsletter for the College community.

Essential Functions: 
Student Advocacy and Support

  • Counsel students with disabilities enrolled in occupational programs.  
  • Assist students with disabilities to assume the role of self-advocate.  
  • Facilitate student support groups.  
  • Assist students in acquiring information related to education, career, and personal goals.  
  • Determine with students, appropriate adjustments consistent with the student’s documentation.   
  • Provide disability counseling, coaching and case management services to qualified students with disabilities
  • Certify students with disabilities for Disability Services utilizing national documentation guidelines and the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
  • Review documentation for disabilities and verify that documentation meets the criteria for services.
  • Determine reasonable and appropriate accommodations for the classroom, and other campus services and facilities.
  • Effectively administer case management issues for assigned certified students
  • Respond to or assist in the resolution of student crises.
  • Seek continuing education opportunities to stay current on best practices in counseling and disability fields.

Recruitment and Retention

  • Assist with the identification of potential students with disabilities
  • Assist students in the admission, orientation, registration and advisement processes.  
  • Assist in the planning and implementation of new student orientation programming for students with disabilities. 
  • Provide representation on campus committees, upon request.
  • Participate in strategic planning, goal setting, assessment, and program review for the office 

Community Resources and Awareness

  • Coordinate outreach, training, and support efforts for students, faculty, and staff 
  • Serve as a resource person in coordinating appropriate referrals within the college as well as outside of the college.  
  • Provide for faculty and staff awareness and consultation to faculty regarding academic and instructional accommodations 
  • Provide individual and group disability awareness training for campus constituencies (e.g. faculty, staff, and administrators). 
  • Respond to faculty request for regarding general assistance and information on services available through the office.

Job Requirements

Required Qualifications

  • Bachelor’s degree in counseling,  special education, student personnel or related field and 
  • 2 years of disability services administration or counseling experience 

Required Knowledge, Skills and Abilities:
  • Ability to communicate effectively, both orally and in writing
  • Ability to establish and maintain effective working relationships
  • Ability to operate a PC including related hardware and software and specialized applications
  • Ability to apply federal and state laws, regulations and policies concerning the delivery of educational services
  • Ability to apply casework principles and methods to counsel persons with disabilities
  • Ability to keep accurate and effective records and to prepare reports
  • Ability to analyze information, draw conclusions, and make sound casework decisions with clients
  • Ability to effectively plan, organize and carry out caseload management activities 
  • Knowledge of the laws relating to higher education and disability such as Section 504 of the Rehabilitation Act and the Americans with Disabilities Act
  • Knowledge of assistive technology 
  • Knowledge of casework principles and methods
  • Knowledge of individual and group behavior 
  • Knowledge of the principles and methods for communicating and working effectively with individuals with physical, mental and sensory disabilities

Preferred Qualifications

  • Previous higher education experience with the prescribed population.

Information and Application Process Instructions

Why Work at BCCC?

Baltimore City Community College (BCCC) is a crossroads of diverse peoples, of learning and work, and the multiplicity of stakeholders we serve: individuals, businesses, government and educational institutions of the community at large.

Our employees enjoy a collegial environment that is both challenging and welcoming. We stay innovative as we strive to be the leader in providing quality education that responds to and meets the needs of a diverse population of learners. Students come here to change their lives through education.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Applications: Please apply online.

Explore this and other current employment opportunities at BCCC by visiting the search openings listed at Baltimore City Community College jobs

When inquiring or applying for these positions, please reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities within Baltimore City Community College and at other institutions of higher education in the region on

To obtain more information or to submit your resume you can contact Human Resources Department as shown below. If you apply for this position, please say you saw it first on Thank you.

Human Resources Department
Please Apply as Included Above

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